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Review Guidelines

The rating displayed on the product page reflects an average of all customer submissions.

You may not use a false e-mail address, pretend to be another person or entity, or otherwise mislead others. You may not submit more than one review per product. reads all reviews before posting them and reserves the right to deny any review.

These Terms and Conditions govern your use of the “Product Reviews,” “Service Reviews,” features on the website.

When writing a review or comment, please follow these guidelines:

  • Focus only on the product you are reviewing and your actual experience using the product
  • Provide specific details about what you did and did not like about a product
  • Your review should not address customer service, shipping or purchasing matters. Please contact Customer Service directly with questions or comments regarding these issues

Product reviews will not be posted on our website if the reviewer does not have personal experience using the product. As stated above, if you would like to share feedback on the ordering and shipping process, your customer-service experience, or our product selection and pricing, please contact Customer Service directly; including this type of feedback in your review may prevent it from being posted.

By submitting any content to the website, you warrant that:

  • you own or otherwise control all of the rights to the content that you post
  • you are at least 18 years of age
  • that use of the content you supply does not violate these Terms and Conditions and will not cause injury to any person or entity.

You also agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that encompasses any obscene, threatening, libelous, defamatory or offensive language
  • that includes prices, or references to other stores or sellers
  • that replies to existing customer reviews; please do not attempt to initiate discussions here
  • that contains any personal information
  • that contains any HTML, virus, URLs/Hyperlinks
  • that consists of or contains political campaigning or commercial solicitation.

If you were given this product as a gift, or compensated in exchange for writing this review, you must disclose it in your review.

You agree to indemnify and hold harmless, its directors, employees, and/or third party services providers from all claims, demands, damages, costs and expenses of every kind and nature, known and unknown.

If you do submit a review, you grant C. Crane a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right and license to use, reproduce, store, modify, adapt, publish, translate, create derivative works from, distribute, and display your content throughout the world in any media and (ii) to use, reproduce, distribute and display the name that you submit in connection with such content throughout the world, in all cases without compensation to you. reserves the right to use or not use, condense or delete any content on's website in its sole discretion and is not obligated to monitor or remove any content. Once you click Submit you will not have the ability to edit or delete any content you have submitted. Star ratings and written comments are generally posted within five (5) to seven (7) business days. However, reserves the right to remove or refuse to post any submission for any reason. If you include any personally identifiable information, such as your name, in any content submitted, such personally identifiable information may be accessed by anyone that uses the website. You should not submit any information you wish to remain private. By submitting your email address to in connection with your content, you agree that and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes.

These Terms and Conditions were last updated on December 29, 2017. We may change these Terms and Conditions at any time without notice.

C. Crane is located in Fortuna California - the heart of redwood country (and radio).
C. Crane is located in northern California,
and our surrounding areas are a natural
paradise. Click below for more information.

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