** To protect our employees, we will be closing our Showroom to the public until further notice. Customer service & tech support are still available Monday through Friday from 8:15am to 12pm & 1:15pm to 5:00pm PT. ** ** Phone orders are also available 24/7. Please note that due to limited staffing, hold times may be longer than usual. We apologize for the inconvenience and we thank you for your understanding! **
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60-Day Satisfaction Guarantee
If an item proves to be unsatisfactory within 60 days of receipt, you may return it to us for refund or credit toward other products. We are sorry but original shipping charges are non-refundable. Please call for a Return Authorization number before returning an item. Returned products, original cartons and manuals must be in "as new" condition for a full product refund. A reasonable deduction will be made for any damaged or missing items. You are welcome to keep the catalog. Sorry, no refunds on custom cable and fittings or original shipping charges. Be sure to insure and pack your return carefully.
Lifetime Tech Support
We have made a commitment to build a positive relationship with you; before, during and after your purchase.
We feel we have some of the best tech support available. If you have any questions with product setup or with troubleshooting, please call us at (800)522-8863. Our Fortuna-based, tech support team is available Monday through Friday, 8:15am to 5pm PST. We are ready and willing to help you for as long as you own this item.
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