C. Crane Company, Inc.
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Water Distillers

Waterwise Model 8800 Water Purifier/Distiller
Waterwise Model 8800 Water Purifier/Distiller
(Discontinued)
Pure Water Mini-Classic II Water Distiller
Pure Water Mini-Classic II Water Distiller
Waterwise Instruction Manual Pure Water Instruction Manual

If your question is not answered after reviewing our FAQs, please E-mail your questions to ccraneco@aol.com
  1. Does boiling tap water make it safe to drink?
  2. What is distilled water?
  3. What do water softeners do?
  4. What are some suggested uses for distilled water?
  5. How does distilled water compare with bottled water?
  6. How good is the water from vending machines?
  7. Why don't municipal water treatment plants use distillation to treat water?
  8. Is fluoride removed by distillation? Isn't fluoride necessary for dental health?
  9. What causes cloudy, soft or off-tasting ice cubes?
  10. Aren't some of the minerals removed by distillation needed for health?
  11. What impurities will distillers remove?
  12. What impurities are not removed by distillation?
  13. What should I know about water testing?
  14. How does distilled water taste?
  15. What materials are used in Distillation Equipment?
  16. What are VOC's? How are they removed by distillation?
  17. How do I properly Maintain my water distiller?
  18. What is the Cost of Distillation?
  19. How easy is it to operate a distiller?
  20. What are the disadvantages of distillation?
  21. What items should I consider when purchasing a water distiller?
  22. How good are water filters?
  23. What are the URL's for the manufacturers of the distillers offered by C. Crane?
  24. What are the return policies for the distillers offered by C. Crane?
  25. What are the warranties for the distillers offered by C. Crane?
  1. Does boiling tap water make it safe to drink?
    Simply boiling water on a stovetop will kill biological contaminants such as bacteria, parasites and viruses. Boiling water will not get rid of salts, heavy metals, or other chemicals which may be present in the water. In fact, many are left behind. As the pure water evaporates into steam, the water left behind in the kettle becomes MORE concentrated with contaminants.
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  2. What is distilled water?
    Distilled water (also called steam-distilled water) is water which has been heated to the boiling point (sea level Boiling Point= 212 degrees Fahrenheit or 100 degrees Centigrade). Steam is then cooled and condensed back into liquid form as pure water. The impurities remain as residue (scale and sediment) in the boiling vessel (to be removed during periodic maintenance). Distillation kills biological contaminants such as bacteria, parasites, cysts, and viruses, and removes organic and inorganic chemicals, heavy metals, volatile gases, and other contaminants. The water produced is pure and contains no solids, minerals, or trace elements. Steam distillation is the only water purification method that removes virtually ALL contaminants.
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  3. What do water softeners do?
    Water softeners can be indicated in areas where the source water is "hard" or full of dissolved minerals and are meant to provide utility water for the home. They remove the minerals which makes water "hard". Hardness in water interferes with the action of soap and detergents. Water softeners use an expensive process called ion-exchange which replaces minerals such as calcium and magnesium with sodium or potassium. Softened water is not necessarily improved for drinking. In fact, softened water is less desirable because of the addition of sodium. Individuals with heart disease are usually cautioned against adding an additional source of sodium to their diet.
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  4. What are some suggested uses for distilled water?
    The uses for pure water in the home include: drinking water, cooking, steam irons, juices, baby formulas, coffee, tea, aquarium maintenance, low sodium diets, photography/dark room, ice cubes, beauty/complexion care, car battery maintenance, plants and flower arrangements, pet care, and contact lens care.
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  5. How does distilled water compare with bottled water?
    Top quality bottled water could actually be made by the same process (distillation). However, because bottled water is processed in a variety of ways, and is unregulated, quality is not assured. Over 25% of bottled water is ordinary tap water from municipal sources. Water from our distillers is more economical than bottled water. The cost of bottled water can be $1.00 or more per gallon. With our distillers, the average cost is $0.25 per gallon .Our Water Wise and Pure Water distillers are also more convenient than bottled water. With distilled water produced at home on your kitchen countertop, there is no more hauling heavy jugs of bottled water or running out of water when you need it most.
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  6. How good is the water from vending machines?
    The treatment method used in high quality water vending machines is commonly reverse osmosis and carbon filtration, with UV disinfections. As with any filtration technique, the treated water quality depends upon the age and condition of the filter media. Unless you know what the treatment method is and how well the machine is maintained, you cannot always be assured of the quality of water.
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  7. Why don't municipal water treatment plants use distillation to treat water?
    The large amount of energy required for the distillation of water makes it too costly to utilize on a large scale. Also, since less than 2% of the water supplied to a community is used for drinking, almost all of that expensively produced pure water would be used for showers, baths, toilets, washing machines, and dishwashers. Even so, some rich countries in the Middle East that have limited fresh water do use distillation as the method to purify their water. Don't forget that water may still pick up some contaminants from the distribution pipes and home plumbing. On the other hand, a home distillation unit produces pure water in your own kitchen, right where you use it.
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  8. Is fluoride removed by distillation? Isn't fluoride necessary for dental health?
    Yes, distillation removes fluoride from water. Fluoride is sometimes added to the municipal water supply because it helps prevent tooth decay. However, there is controversy surrounding fluoridation:

    • After childhood, fluoridation is not as effective in preventing tooth decay.
    • Fluoride tablets are much more cost effective, allowing administration of fluoride to only those that desire it.
    • There is controversy concerning health problems that could be caused by fluoride.
    • Again, since less than 2% of the water used by a household is used for drinking, fluoridation of the entire water supply is expensive and wasteful.
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  9. What causes cloudy or bad tasting ice cubes?
    Cloudy ice cubes are primarily caused by dissolved substances in the water. They can interfere with crystal formation, causing fractures and yielding a cloudy or milky appearance. Dissolved solids and gases, chlorine, and organic contaminants can give ice cubes a foul taste. Remember, also, that ice will absorb odors in your freezer. The Water Wise and Pure Water distillers reduce up to 99.9% of all Total Dissolved Solids, giving you crystal clear ice cubes.
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  10. Aren't some of the minerals removed by distillation needed for health?
    Yes, your body needs calcium, for instance, and distillation removes this mineral and all others. However, your body does not obtain the calcium it needs from water. Your body obtains minerals more easily from foods than from the water you consume. There is controversy over the subject of minerals in water even among health authorities.You will find compelling arguments on both sides of the issue.

    • Minerals in water exist as salts or inorganic minerals. In this form, minerals are not nearly as biologically acceptable to the human body as the organic forms of minerals found in all foods and high quality vitamin/mineral supplements.
    • Excess minerals can interfere or compete with the taste of foods and beverages. Many bottled beverages (beer, soft drinks) are made with purified water for the best possible flavor.
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  11. What impurities will distillation remove?
    The distillation process removes virtually all impurities from water. Properly equipped distillers are highly efficient at removing nitrates (fertilizer residuals), bacteria, cysts, viruses, sodium, dissolved solids, most organic compounds (solvents, herbicides, and pesticides), heavy metals including lead and arsenic, and radionucleides from water. Distillers remove about 99.5 percent of the impurities from the raw water.
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  12. What impurities are not removed by distillation?
    Distillers can actually allow a tiny percentage of impurities to pass over into the storage container during distillation. Volatile organic contaminants (VOC's), including some pesticides and solvents, boil at temperatures below or very close to water (207-218 degrees Fahrenheit). Distillation alone might not be enough to remove VOC's. Distillers equipped to remove these substances are vented and/or have carbon post treatment filters (ACF's).
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  13. What should I know about water testing?
    Municipal or community water supplies are strictly monitored, highly regulated, and treated with disinfectant (usually chlorine) to protect users from water-borne organisms and substances that are known or suspected to cause health problems. Bacteriological tests are required weekly and other contaminants are tested for on a monthly or yearly basis. Disinfections by-products are also a major concern in community water supplies using chlorine and chlorine compounds for disinfections. Your water supplier is required to provide you with a copy of the latest water test results once a year. If you obtain water from a private water supply such as a well, you make the final decision about water testing. To determine the types and amounts of impurities in your water, you should have it analyzed by a certified laboratory. The recommended testing interval for private water supplies is usually once a year. When problems occur or the source becomes questionable, more frequent testing is in order.
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  14. How does distilled water taste?
    Some folks feel that distilled water has a bland taste, because the dissolved minerals that give water the taste they are used to have been removed. For best taste, distilled water should be stored in the refrigerator in a clean, covered glass, poly carbonate, or stainless steel container. These containers are fairly inert and will not introduce any taste to the water. Serving suggestions include: drink it cold and give it a shake before drinking to reintroduce some air into the water.
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  15. What materials are used in Distillation Equipment?
    Distillers are commonly made of stainless steel, aluminum, poly carbonate, glass, and plastic materials. These materials are fairly inert, do not absorb or add impurities to the water and are easy to clean.
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  16. What are VOC's? How are they removed by distillation?
    VOC stands for "volatile organic carbon". VOC's are are carbon-based substances that have low boiling temperatures. Typically, most organic solvents fall into this category, as well as some herbicides and pesticides. Distillers can employ different methods for VOC's removal: 1) gas vents, or 2) activated carbon filters (ACF). Distillers that use a combination of methods for VOC removal are more efficient than those that employ only a single method. The Water Wise and Pure Water distillers use both gas vents and activated carbon filters for VOC removal. Gas vents are small holes drilled into the tube leading to the cooling coils. Gas vents allow VOC's to escape the distiller before they enter the cooling coils. These tiny vent holes (one or two) are usually between .045 inches to .065 inches in diameter. They can clog and may require periodic cleaning. Activated carbon filters (ACF) trap VOC's like a sponge. The ACF units are normally located at the end of the cooling coils and remove the VOC's prior to entering the storage container. The ACF's are replaced at regular intervals depending upon the amount of water distilled. Removal of VOC's in distillers without gas vents or ACF's can also be accomplished with some success by discarding the first bit of distilled water that is produced during a distillation cycle.
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  17. How do I properly Maintain my water distiller?
    Similar to a tea kettle or coffee maker, minerals and other residues deposit in the boiling chamber of a distiller as water is boiled away. These residues (scale and sediment) need to be removed occasionally. It is recommended to rinse out the boiling chamber before EACH USE, or at least once a week. If residue is not removed periodically, a distiller becomes inefficient and can use more energy. Mineral scale buildup can be difficult to remove without the use of an acid-type cleaner. Commercial cleaners marketed for use in coffee makers are appropriate for cleaning distillers and are available at the grocery store. The cleaners usually contain sulfamic acid or other organic acids. DO NOT use strong mineral acids like hydrochloric, sulfuric or nitric to clean distillers. Strong acids will damage the distiller. Check the owners manual for an appropriate cleaner to use. Do not run the distiller with the cleaning solution in the boiling chamber. The cleaner is simply poured in, left alone to do its work, and then rinsed out well.

    • To remove the scale buildup from a distiller, fill the distiller with enough commercial cleaner to cover the mineral deposits. Let the acid solution sit for the proper amount of time, then discard and rinse well.
    • An alternative cleaning agent is vinegar, which contains acetic acid. Pour a solution of half vinegar/half water into the distiller to cover the mineral deposits. Let the unit sit over night, then discard and rinse well. If scale is still present, increase the amount of vinegar or cleaning time.
    • Other regular maintenance duties include replacing the carbon filter regularly (every one to three months or between 150 and 200 gallons distilled water produced) and keeping the gas vent holes free of mineral deposits. These steps are necessary to for effective VOC removal.
    • Life span: The life span of any distiller depends on the levels of impurities in the raw water supply, how often the distiller operates, and how often the distiller is cleaned. A good distiller should last at least 10 to 15 years with proper maintenance and routine cleaning. The most common repair for distillers is replacing a heating element or a cooling fan.
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  18. What is the Cost of Distillation?

    • Equipment Purchase Price
      Distillers cost from $400 to $1500 for home use models. Counter top distillers will range from $400 to $750 and automatic models from $600 to $1500. In addition to the purchase cost, there are operational costs. These include electricity, cleaner, and replacement carbon filters. Operational costs, of course, depend on how much a distiller is used.
    • Examples of purchase cost:
      For about $400, you can purchase a one gallon home "point-of-use" distillation unit. The best units in this price range feature stainless steel components in plastic housings. Units featuring all-stainless steel construction will cost considerably more.
      For about $1200, you can purchase a 10-gallon per day continuous flow unit with a 4-gallon storage container. These are typically plumbed directly into the water supply and are filled automatically. When water is removed from the storage container, the unit refills the boiling chamber and begins distilling. The unit shuts off when the storage container is filled. Typical dimensions of this system are about 3 feet high by 2 feet wide by 1.5 feet deep.
    • Operational Costs
      Operational costs are directly related to the amount of distilled water you produce. Electricity is the largest operational cost. The electrical cost is easy to calculate:
      • Electrical Cost = (Wattage of distillation unit in kilowatts) X (hours required to distill one gallon) X (cost of electricity per kilowatt-hour)
      • For Example: 800 watt distiller produces one gallon in 4 hours and electricity costs $0.08/KWH:
      • Cost = (0.8 KW) X (4 hr) X ($0.08/KWH) = $0.256 or 25.6 cents per gallon
    • Typical electrical cost for a family of four will be about $280 per year (or $23 per month), because the average family of four uses 3 gallons/day (1095 gallons/year) of water for drinking and cooking. This number might be alarming, but is less expensive than buying bottled water. Also factor in the cost of a ACF replacement for a particular distiller. Cleaning cost depends on the cleaning solution used and frequency of cleaning.
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  19. How easy is it to operate a distiller?
    Most distillers are mechanically simple, require no assembly or installation, are easy to maintain, and are as easy to operate as a coffee maker.
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  20. What are the disadvantages of distillation?
    Distillers have small capacities and use considerable energy because they boil the water. Because of the small capacities, home distillers are limited to point-of-use systems. Distillers without gas vents or carbon filters will not remove VOC's. There is also heat generated by a distiller that must be dissipated, so the location must be chosen carefully to allow proper clearance around the unit.
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  21. What items should I consider when purchasing a water distiller?
    • How much distilled water does your household need? (per day, per week)
    • How easy is the distiller to clean and/or repair?
    • What level of convenience is desired? (manual or programmable, timer operation)
    • Is it designed to remove VOC's? Both distillers offered by C. Crane Co. are designed to remove VOC's, but many are not.
    • What is the cost of replacement filters and maintenance?
    • Purchase price does not directly indicate a distiller's performance. A moderately priced unit might work as well as expensive units.
    • Don't buy more equipment than you need.
    • Choose a reputable dealer -- Like C. Crane Co.!
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  22. How good are water filters?
    It depends on the filter. Filters vary in the treatment methods used. The thing to remember about water filters is that they are only efficient when they are new and they can get old quickly. They can develop holes and will certainly clog up over time. Water quality is only assured with a fresh filter. Most carbon-containing filters will reduce organic contaminants and chlorine, both of which contribute significantly to the water's taste and odor. Some water filters, such as those designed for back country use, can even remove disease-causing organisms. Most water filters do not remove dissolved minerals, which also contribute significantly to the water's taste.
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  23. What are the URL's for the manufacturers of the distillers offered by C. Crane?

  24. What are the return policies for the distillers offered by C. Crane?
    • Water Wise Model 8800 Water Distiller: All C. Crane products have a 30 day satisfaction guarantee. If your distiller has a defect, warranty work is handled by Water Wise. It is best to contact Water Wise (Phone: 1-800-874-9028 Hours: 9am - 5 pm ET) before returning any unit as there may be something that can be done without returning the unit to them.
    • Pure Water Mini Classic II Water Distiller: All C. Crane products have a 30 day satisfaction guarantee. If your distiller has a defect, warranty work is handled by Pure Water. It is best to contact Pure Water (Phone: 1-800-875-5915 Hours: 9am - 5 pm CST) before returning any unit as there may be something that can be done without returning the unit to them
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  25. What are the warranties for the distillers offered by C. Crane?
    • Water Wise Model 8800 distiller: 1 yr parts & labor
    • Pure Water Mini Classic II distiller: 2 year electrical / 15 years on anything that is stainless steel
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