Heavy Snow Impacting Service in Areas of Western and Upstate New York
The winter storm that brought hazardous conditions across the northeastern U.S. is still leaving difficult conditions and continues to affect shipping operations.
Please check UPS.com and FedEx.com for detailed information.
Prices shown in currencies other than US Dollars are estimates based on current exchange rates. We will charge your credit card in US Dollars on the day your order is shipped, and the conversion to your local currency will be done at the prevailing rate by your credit card issuer.
C. Crane will not mark your parcel as a “gift”, declare a value lower than the actual price paid, or otherwise prepare false customs information.
You may have noticed this new acronym popping up on some of our products. RoHS stands for Restrictions on Hazardous Substances, and it's a directive that could have a huge impact on the production and disposal of consumer electronics. First adopted in Europe in 2006 (and later adopted in California in 2007), RoHS restricts the use of six dangerous substances in lots of common electronics. According to the official RoHS compliance Web site (www.rohs.eu), the RoHS symbol indicates that "new electrical and electronic equipment put on the market does not contain any of the six banned substances: lead, mercury, cadmium, hexavalent chromium, poly-brominated biphenyls (PBB) or polybrominated diphenyl ethers (PBDE), in quantities exceeding maximum concentration values."
While some military and medical equipment is exempt from RoHS compliance, the electronics governed by the standard are among the most common you'll find in your home, from radios to MP3 players to cell phones and (increasingly) computers. In practical terms, the standard protects factory workers at the production level, sharply reducing their exposure to hazardous substances. The standard also has a profound impact on the disposal and recycling of electronics, in that disposed substances will no longer have at least six of the most hazardous chemicals formerly found in electronics, and recycled electronics will not expose workers to toxics as they harvest components.
If an item proves to be unsatisfactory within 60 days of receipt, you may return it to us for refund or credit toward other products. We are sorry but original shipping charges are non-refundable. Please call for a Return Authorization number before returning an item. Returned products, original cartons and manuals must be in "as new" condition for a full product refund. A reasonable deduction will be made for any damaged or missing items. You are welcome to keep the catalog. Sorry, no refunds on custom cable and fittings or original shipping charges. Be sure to insure and pack your return carefully.
Lifetime Tech Support
We have made a commitment to build a positive relationship with you; before, during and after your purchase.
We feel we have some of the best tech support available. If you have any questions with product setup or with troubleshooting, please call us at 1-800-522-8863. Our Fortuna-based, tech support team is available Monday through Friday, 7am to 5pm PST. We are ready and willing to help you for as long as you own this item.
The CC Wifi is a great, low cost Internet radio with important features and without unnecessary complexity. It has good audio for its size and can be connected to headphones, amplified speakers or your stereo system for superb audio.
We’ve all had that period in our life, usually when we were younger, that gave us the most exciting and memorable times. Music was probably a big part of that and the CC Wifi lets you travel back and relive the memories and feelings you thought you might never have again. You can receive your favorites anytime and anywhere with perfect clarity and maybe even a few tears. You can also listen to your favorite talk show or discover something new from an immense library of audio from all over the world in all languages.
Well over 17,000 organized stations, no subscription fee
Includes Pandora, Aupeo, Live365 and MP3tunes (sorry, no iHeart radio)
99 memory presets
WiFi Signal Strength Indicator
Line In and Headphone Jacks
Ethernet port for an instant and secure connection to the Internet
All Internet radios require a broadband Internet connection.
Note: The CC Wifi uses Reciva technology. C. Crane has no control over content or the provider for internet radios.
To get the most out of your CC WiFi Radio your questions are welcome now or in the future.
What You Can Hear On The CC WiFi Radio
Share this product with a friend! Please complete the fields below, and we'll send your friend an email from you with a link.
Note: You and your friend's email addresses are only used once as a referral. We will not collect or store the email addresses.
How do I reset the WiFi Internet Radio back to factory defaults?
Depress the BACK key several times until you get to the top menu which should give you one of the following three choices: CONFIGURE, STATIONS, or MEDIA PLAYER. Choose CONFIGURE by turning the knob and pressing SELECT. Turn the knob again until FACTORY RESET is displayed and then press SELECT again. The Display will now say FACTORY RESET COMPLETE. You must wait for the radio to restart before the reset is indeed complete.
Is there a quicker way to get back to the primary menu than hitting the BACK button several times?
Yes, while a radio station is playing, depress the SELECT button once.
When the alarm sounds how do I silence it?
Press any button.
Will the alarm sound on the CC-WiFi Internet Radio if something is plugged into the headphone jack?
No. However, the sound can be heard through the headphones.
Will the alarm be audible on the CC-WiFi Internet Radio if the volume is turned down?
Yes. It will start off very quiet at first and then become louder with each sounding cycle
Does the mute function work when I have something plugged into the headphone jack?
Where can I find my router name (ESSID) and wireless encryption key?
Try looking on the underside of your wireless router or wireless modem. Sometimes they are printed on a label affixed to the bottom. Also check your documents for a piece of paper that was printed out after the router was initially set up.
When I do a Factory Reset does that wipe the new firmware?
Will internet station websites that require user authentication (free or not) play on the WiFi Internet Radio?
If the site requires authentication, such as "click the yes button", it will not play on the radio.
Will the CC WiFi Radio work with my "N" type router?
The CC WiFi Radio will work with N type routers as long as the broadcast mode on your router is set to Mixed Mode (b/g/n) or to 802.11g Only setting. Most newer routers are already set to Mixed Mode by default. If your router is set to broadcast in 802.11n Only or Dual Band, the radio will not see a signal coming from your router.
How far away from my wireless router can the CC WiFi Radio be placed?
Between 20 and 40 feet depending on the strength of the wireless router and the amount of walls between the radio and the router. This distance can be increased with the proper antenna (for your router). See our WiFi antennas page for more information.
Is there a port for an external WiFi antenna?
Where do I locate the MAC address on the CC WiFi radio?
There are actually two MAC addresses on the CC WiFi Radio, a wired Mac address for a hardwire connection, and wireless Mac address for a WiFi connection. You can locate your radios Mac addresses by going to <CONFIGURE>, <NETWORK CONFIG>, <VIEW CONFIG>, and then select either <WIRELESS MAC ADDRESS> or <WIRED MAC ADDRESS>.
Is the remote control for the CC WiFi Radio IR or RF?
The remote control is IR.
The power specifications listed for the AC adapter in the instruction manual (page 33) do not match AC adapter that came with the radio. Why?
There was a typo in the first version of the manual we released. The correct specifications are: 7.5V 1500 mAh center tip positive.
Are there replacement batteries available for the CC WiFi Radio remote control?
Yes, the C. Crane item code is #CWFB. They are type CR2025 batteries.
Does the CC WiFi Radio have a timer function so the radio will turn on and go off at a specific time to record on a device like the Versacorder?
No. C Crane is taking this under consideration for the next generation of the CC WiFi Internet Radio.
Can I connect to WiFi networks that require agreeing to a user license agreement?
Many hotels and airports are now adding on a user license agreement you must accept in order to access their WiFi networks. The radio has no way of displaying these webpages or accepting such agreements so it will not work in these situations.
Will I lose my presets if I unplug the CC WiFi Radio?
No, the radio uses non-volatile memory.
Can I use the WiFi Internet Radio to listen to a radio stream that is playing on my computer?
No, but you can get the same stream to play on the WiFi Internet Radio, though you must have the most recent firmware upgrade for this to work. After upgrading your firmware you will be able to create a "My Stuff" folder on your radio that contains a list of audio streams selected by you. In order to add streams to your "My Stuff" folder, you must set up an account through the Reciva Web site.
Before trying to add your own stream to your Reciva account, we recommend searching for the radio station in Reciva's listing of over 17,000 available stations.
Once your account is created and you are logged in, click on the MY ACCOUNT tab at the top of the Reciva web site and log in.
Next click MY RADIOS and enter the electronic serial number and register key from your radios menu.
After your radio is added to your account, select the MY ACCOUNT tab again.
Next select MY STREAMS and enter in a name and the URL of a stream you want to hear.(For example, in order to enter the URL for the audio stream of ****.com - you would go to their Web site and copy the link that opens the stream: http://***.***.*** - and paste that URL into the appropriate box on your Reciva My Streams section). Please note that sometimes finding the correct URL for a stream can be tricky. A full description of what's involved can be found at the Reciva website.
Once the stream is added to your Reciva account you should be able to play it on your WiFi Internet Radio.
To listen to your streams, unplug the power from your WiFi Internet Radio and then reconnect it.
When the radio boots back up select STATIONS.
Next select MY STUFF and then MY STREAMS and dial in your stream.
The stream should play if it is in a compatible format.
How do I play stored audio from my computer?
As long as your WiFi Internet Radio is on the same wireless network as your computer, there are two ways to use your WiFi Internet Radio to play audio files stored on your computer: File Sharing and Universal Plug & Play (UPnP).
To Share a Folder Using Simple File Sharing:
Create the folder you want to share. I like to create shared folders either in My Documents or on the desktop to keep them from being hidden.
Right-click the folder and then click Sharing and Security. The Sharing tab of the Properties dialog box for the folder opens.
Click the Share this folder on the network check box. This makes the folder visible on the network.
Once the folder is shared on your computer, go to your radio and select MEDIA PLAYER and then SCAN FOR PC. You should be able to connect to your computer and start playing your audio if everything is configured properly.
Note: You may need to configure your PC's firewall settings for media file sharing to work.
The next way to use the WiFi Internet Radio to access audio files on your computer is through Universal Plug & Play or UPnP.
Open Media Player 11 and select the LIBRARY tabs down arrow.
Select MEDIA SHARING.
Check the box titled Share My Media and click OK. Another window will open (keep this window open).
Go to your WiFi Radio and select <MEDIA PLAYER>.
Next select <UPNP SERVERS>. The radio will scan for UPnP servers. At this time your computer will ask you if you want to allow the radio to share files.
How do I add a station to my WiFi Internet Radio?
Use the Add-A-Station tool available at the manufacturer's Web site.
At the Reciva.com Web site, what is the difference between My Stations and My Streams?
"My Stations" provides you a menu listing of your favorite stations chosen from the list available at Reciva.com. "My Streams" is a folder you can use to store the URLs of audio streams you find online that are not already included in the list of stations available through Reciva.com. While you can add stations and streams to your Reciva.com account online, in order to access these folders through your CC WiFi Radio you have to have the most recent firmware upgrade. After you have upgraded your firmware, your CC WiFi Radio will have two folders called "My Stations" and "My Streams".
I have a new URL that I want to add to the Reciva station list. Is there a way to test the URL to see if it will work well?
Yes, send an e-mail to firstname.lastname@example.org. For the subject of the email insert the station name. In the body of the email insert just the URL. After sending the email the stream tester performs the test and replies to you with the result.
How do I link my CC WiFi Radio with the RealMusic streaming radio stations?
To play music from the RealMusic web site on your CC WiFi Radio, you will need premium account with Real Networks. If you don't already have a premium account, you can get one by visiting www.reciva.com, logging into your account, and clicking on the premium tab. From the premium page, mouse over the RealMusic logo and then click on the "here" link that will take you to a RealMusic registration page.
After you have registered with RealMusic and have a username and password, return to your Reciva account at www.reciva.com. Next, choose the premium tab on the top of the home page. Under RealMusic click on Click here and enter in your Real Networks User Name and Password. After following these steps, you will be able to play audio from Real Networks over your WiFi Internet Radio. Note: If you have just set up your RealMusic account, you may have to turn your radio off and on in order to receive the RealMusic radio stations.
The CC WiFi Radio works with the Reciva radio database and can play radio streams encoded with the Real Audio format.
Can I listen to the same Live365 stations that I listen to on my computer?
Yes, but you may need to sign up for the premium account. Live 365 offers a limited amount of free stations available to the CC WiFi Internet Radio.
Can I listen to major league baseball on the CC WiFi Radio?
No, due to licensing rules major league baseball games are typically not permitted to be broadcast on a radio stations internet stream. If a person has paid for a subscription to MLB Gameday Audio with MLB.com and owns a WiFi radio capable of playing flash embedded streams it should be possible to listen to major league baseball.
When I turned radio on it was unable to locate my network when scanning. Is there a problem with my radio?
Performing a Factory Reset on your radio should clear up this issue.
When I switched from using a WiFi connection to an Ethernet cable connection my radio will not recognize my network. Why?
The radio has gotten a bit confused in switching between the two connections. There are two possible solutions for this (pick only one of them):
1. After the radio is powered on and booted up, connect the Ethernet cable. Select CONFIGURE, then NETWORK CONFIG, then WIRED/WIRELESS, then finally select AUTO or WIRED ONLY.
2. Perform a factory reset on the radio. After the radio is powered on and booted up, it will show Scan for networks. At this point plug in the Ethernet cable and it will connect to your wired router automatically.
My remote control does not operate as described on page 14 of the manual, why?
There are two typos in the middle of page 14 of the CC WiFi Radio manual. They incorrectly refer to stored presets instead of recalling presets. This information should read:
B. Using the Remote Control to Recall Presets 1-9. Briefly press and release the preset button assigned to the station you want.
C. Using the Remote Control to Recall Presets 10-99. Briefly press the RECALL button, then the --/- button, and then enter your desired preset number 10-99.
Why does my radio constantly buffer or stop playing when listening to a radio station?
Constant buffering or a loss of the audio stream usually means that your wireless network is not working properly. Strong interference from a neighbor's WiFi signal, a microwave oven, electronics, or a cordless phone can sometimes distort the connection between your wireless router and the WiFi Internet Radio causing a deficit of consistent signal. In this case the radio will need to buffer in order to catch up to the playable stream. Another less likely cause for buffering takes place when the Internet radio station is unreliable or has gaps in the audio stream. Make sure your WiFi antenna or router is up off the ground and not obstructed by physical objects.
Another tip is to try a reliable station, like BBC Radio 1 for a few hours to see if it has the same problems with buffering. If the radio works well on BBC Radio 1 then the problem is not with the WiFi Internet Radio or reception between it and the router but lies with the station. Reciva copies one of the stations streaming URL addresses and uses it for their database. When too many people are using the same URL then it gets overloaded and causes buffering on the radio. Reciva may be able to add an alternative stream to be used. Contact Reciva with station problems by email using email@example.com.
My favorite Internet radio station will no longer play on my WiFi Internet Radio but I can listen to it on my computer, why?
It could be one of two reasons:
1) It's most likely that the website for that particular Internet radio station has changed the URL for that audio stream. When Web sites change their URL, it sometimes takes a while for Reciva to update their database to reflect the new URL. Once Reciva has updated the URL in their database you should have no trouble connecting to that Internet Radio station again. Computers are not affected by the URL change because they get the media players on your computer get the stream directly from the website and are updated automatically. If you are aware of an Internet radio station that has changed its URL you can help resolve the issue by emailing Reciva (firstname.lastname@example.org) and requesting the URL to be updated.
2) Another factor that may be affecting your audio stream is a recent switch by some radio stations (mostly in the United States) to using Shockwave Flash-embedded players. These players do not use a standard streaming protocol and block external audio players. Many of these embedded players use an algorithm to change the URL of their stream dynamically from once a month to once an hour. The goal of these players is to force you to go to the station's website to view advertisements that help supplement the station's income. At this time there is no permanent work-around for these type of audio streams, however Reciva is aware of this situation and are working on a solution. In the meantime they are trying to obtain dedicated streams from the individual radio stations that use Shockwave Flash-embedded players.
I set my CC WiFi Radio to wake me to a preset station, but my radio isnt playing the station. Why is that?
If the CC WiFi radio cannot to connect to a station right away then it will default to buzzer mode ensuring that the alarm still sounds at the set time. Some online radio stations buffer more at certain hours, when their demand is at its highest. During those times, locking on the signal can take a bit longer.
I keep getting an error message while trying to retreive my register key.
Unplug the radio from power momentarily to restart the radio. Once it is restarted, try getting the key again. It usually will work normally after the power cycle.
When I scan for my wireless network the radio says No Networks Found. Am I doing something wrong?
We have found that, sometimes, the CC WiFi Radio does not "see" the network on the initial scan. When this happens, you may have to press BACK to try scanning again. The second scan usually finds your WiFi network. Another option is to unplug the power cord momentarily from the back of the radio, then plug it in again, and try to scan for your wireless network again after the radio restarts.
If rescanning or restarting your CC WiFi Radio does not help find your wireless network you may have to check your router's wireless settings and verify that broadcast of ESSID is enabled. You may also want to try changing the wireless broadcast channel on your router to channel 1. For instructions on how to change these settings in your router please consult the documentation that came with your hardware.
The sound on my WIFI radio is poor.
Poor sound can on the CC WiFi could be due to several factors more of them involving the quality of the feed coming to your radio. If other radio stations sound fine, check the bit rate of the station that sounds poor. A low bit rate will give you lower sound quality. Bit rates are determined by the radio stations themselves, and cannot be adjusted through the radio. In order to improve the sound quality you may have to connect the CC WiFi to an external speaker with more tuning options.
I am having trouble using the remote control for my CC WiFi Radio.
The remote sensor is located just under the radio's dial and to the right. The sensor will receive a signal from the remote as long as the remote is within a 30 degree angled beam from the sensor. The remote will also need to be pointed at the radio sensor since it is IR and not RF. The operational range on the remote is about 20 feet. There is approximately a 1 second delay between a button press and a command taking effect.
This WiFi Antenna is hands down the best. It allows me to connect to a business almost a half mile away. Two months time and this baby paid for itself. I am a very happy with my purchase.
— John A., Mill Valley, CA
This radio deserves five stars because it sounds great, the ease of use and preset stations. This radio will become your favorite radio, also backed by great customer service if ever needed, thank you very much.
— Pete P., Santa Rosa, CA
This is an excellent internet radio. I have had the unit playing constantly from the time I received it. Excellent sound for such a small unit and the remote works wonderfully.
— James H., Richmond, BC
Good sound, lightweight and comfortable; not too tight on the head. I like one feature; it doesn't tell you where to place the speakers, left side or right side.
— Harry W., Manassas, VA
I purchase this product specifically for AM recordings and it has worked superbly. I wanted to wait awhile before I gave my opinion on the product. It has worded exactly as advertised and more.
— Jack L., San Pedro, CA
Very nice, economical home lighting. If you're used to the white light of fluorescent bulb replacements, these will offer the same type with no toxic ingredients or damaging UV radiation.
— Gary B., San Francisco, CA
This antenna does work well; however placement and the shape you have it bent into is very important. I live about 70 miles away from Toronto and receive a lot of Toronto FM stations static free with the FM reflect.
— Thomas S., Buffalo, NY
I'm not sure how I gone this far in life without it. I just love it. The best sound ever from an AM radio.
— James G., Springfield, MA
This device is awesome. As a contractor, I can not access my customer's network for security reasons. Now, with my office on the second floor, I can connect to a WiFi hotspot 1.5 miles away and my signal strength is strong!
— Robert S., Tabernacle, NJ
I just received my EP radio yesterday. I'm totally impressed with the old school simplicity and the modern day sound quality. Thank you, C.Crane!
— David C., Raleigh, NC
I have had only one, thank the lord, occasion to use this in and emergency situation and it worked flawlessly. Only one in the area with radio for two days of power loss... Thank you CCrane!!
— Vernon P., Dufur, OR
This radio is totally fantastic!!! It will provide service in any condition and works as engineered and advertised. I am going to order more units for all family members.
— Glen B., Bethlehem, PA
This radio is wonderful. Small but powerful. Several years of service and no problems.
— William B., Litchfield, IL
Just received this little jewel... did not open the manual and I was listening to NPR within minutes... no kidding. I'm a radio guy and the audio is great and look forward to a lot of great listening.